Customer Service
30-day money-back guarantee
For 30 days after the date of purchase, return your undamaged Anker product and receive a full product refund for ANY reason.
18-month warranty
For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR REFUND. Reminder: Be sure to use your product as directed :)
Free user support
Not sure how to get your Anker product to work properly? Contact our world-class, friendly support team for quick solutions.
Limitations
Our returns and exchange service is limited to all purchases made directly from Anker. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of Anker products is prohibited.)
Contact us
Friendly reminder: When contacting us for help, be sure to have your Anker product handy for troubleshooting!

Phone:1 (800) 988-7973 (US) Mon-Fri 9am - 5pm (PST)
03-4455-7823 (JP) Mon-Fri 9:00-17:00
069-9579-7960 (DE) Mon-Fri 6:00-11:00
400-0550-036 (CN) Mon-Fri 9:00-17:30
Email: support@ianker.com
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